Cookie policy

What are cookies?

Cookies are small pieces of data that a website asks your browser to store on your computer or mobile device when you visit the website or certain pages. The cookie allows the website to “remember” your actions or preferences over time. Most browsers support cookies, but users can set their browsers to decline them and can delete them whenever they like.

Cookies will usually contain the name of the website where the cookie has come from, how long the cookie will remain on your device, and a value which is usually a randomly generated unique number.

Some cookies will be deleted as soon as you leave the website (the so-called “session cookies”), other cookies will remain stored on your computer or mobile device and will help us identify you as a visitor of our website (the so-called “permanent cookies”).

Cookies Settings

Why do we use cookies?

Cookies on our Website are used for a variety of different purposes.

We use cookies to improve the user-experience on the Website and to map your surfing behaviour (e.g. the pages you have visited and the time you spent on that page). Cookies make our Website easier to use and allow us to better tailor our Website to your interests and needs. Cookies are also used to help speed up your future activities and experience on the Website. We use cookies, for example, to remember your language preferences.

We also use cookies to compile anonymous, aggregated statistics that allow us to understand how our Website is being used and how we can improve our services.

Which cookies do we use?

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.    You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.    All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.    They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

We use first party and third party cookies:

First party cookies are cookies created by the Website itself. These cookies are used to optimize your user-experience.

Third party cookies are cookies created by parties other than the Website. Third party cookies in relation to our Website are Facebook, Twitter, LinkedIn and Google Analytics. Google Analytics is Google’s analytics tool which helps us understand how you engage with the Website. It may use a set of cookies to collect information and report Website usage statistics without personally identifying individual visitors to Google. The main cookie used by Google Analytics is the ‘___ga’ cookie.

A further distinction can be made between the following types of cookies:

Necessary cookies: These are required for the operation of our Website. They include for example cookies that enable you to log in. Our necessary cookies are named here:

• cookie_compliance: this cookie is needed to keep track of which cookies we may place on your device (retention period: 2 years);

Analytical/performance cookies: These cookies allow us to analyse our webtraffic, to see the number of users of our Website and how the users navigate through our Website. Our analytical/performance cookies are named here: 

• _gat, _ga, _gid: The user visit to codana.be is measured anonymously via Google Universal Analytics in order to optimise the information offered on codana.be.  Google Analytics is set up in such a way that the IP address is not processed or data is shared. (permanent cookies with a maximum validity of 2 years)
• _hjIncludedInSample, _hjid: Cookies set by Hotjar. (maximum validity of 1 year). To gain insight into the click, scroll and viewing behaviour of visitors, we use Hotjar cookies. The cookie contains a unique identifier (UUID), which makes it possible to follow the same visitor on >multiple pages and sessions. This session cookie is placed to let Hotjar know whether a visitor is included in the survey; (for more information: https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies) 

How can you manage or delete cookies?

You can at any time manage or delete cookies using the settings on your internet browser, allowing you to refuse some or all cookies. Turning off cookies will limit the service that we are able to provide and may affect your user-experience. Deleting cookies may result in manually adjusting preferences every time you visit our Website. For more details about controlling and/or deleting cookies, visit the page corresponding to your browser for more information:

• Safari
• Google Chrome
• Mozilla Firefox
• Internet Explorer

For other browsers, please consult the documentation provided by the browser operator.